Suggestions for Improving the DSR System
A Positive Step
Maybe this isn’t new and I’ve just never noticed it before (see suggestions below), but I thought this was a positive step towards fixing the problems with eBay’s DSR’s. Perhaps eBay felt obligated to include this note because they couldn’t explain why the average S&H DSR for sellers that exclusively offer free shipping is less than 5.0.
Suggestions for Improving the DSR System
Now that eBay has a little momentum towards fixing the DSR problem, might I offer a couple of suggestions for continued improvement?
Make the little free shipping reminder turn red when the buyer’s mouse hovers over any star in the S&H evaluation block other than the “5″ star. Better yet — If the seller offers free shipping, make it so they automatically get “5″ stars for that particular metric. The only way the seller could do better would be to send the buyer money for the priveledge of shipping the item!
Put up the same kind of note in the shipping time DSR if the buyer opted for Media Mail shipping (or the seller was forced to only offer Media Mail due to eBay’s ridiculous $4.00 shipping fee cap in the books category). Make that notice turn red if the mouse hovers over any star except the “5″ star.